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Who and why?

Mentoring is a relationship between two people (mentor and mentee) which focuses on mentors acting as a facilitator and trusted advisor, with no agenda other than to support and challenge the mentee in their development, adding value and guidance by sharing experience, resources and networks.

The course is aimed at managers who are either already mentors or have an interest in becoming a mentor.

Having a professional and effective mentoring programme is an attractive incentive to prospective employees and can be a significant differentiator between you and your competitors, increasing employee motivation and overall retention. 

Course overview

This course is highly experiential and interactive in nature. Delegates learn and practise the fundamental skills of mentoring using specific business case scenarios and gain an understanding of the context within which being a mentor works most effectively.  

Delegates will understand how to achieve a mutually beneficial agreement that ensures a clear purpose and direction for the mentoring, learn the key stages of the mentoring process and appreciate the importance of perceptions, attitude and mindset. Delegates learn through practising mentoring conversations and receiving facilitator and peer feedback.  

Key learning points

By the end of the course delegates will be able to:

  • Practise the key stages of the mentoring process, including contracting, setting and maintaining boundaries, considering appropriate guidance and managing the relationship to conclusion
  • Understand the importance of developing detailed personal pictures of their mentees and the contexts in which they operate, to build trust and lay the foundations for a strong mentoring relationship
  • Practise the different levels of listening and the appropriate use of questions and their role in reframing
  • Implement techniques to handle difficult conversations
  • Appreciate the nature and role of boundaries and know how to utilise boundary management
  • Use verbal and non-verbal techniques to build trust
  • Develop ways of evaluating the effectiveness of their mentoring relationships
  • Apply the Results Cycle successfully

This is a sample course outline. If this course could help you please contact us. Our team can help evaluate your exact requirements! You can reach us on +44 (0) 20 7549 2549 or

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