Image of businesswoman conducting an interview

Who and why?

This course is for anyone who needs to recruit people as part of their job and wants to increase their ability to do this effectively. It will equip them to avoid common mistakes in interviewing and give them clear information and guidance on how to select the best candidate for the role.

This is a critical area for any business as selecting the wrong person can cost any organisation a great deal in time and money. In the same way, matching the right talent with the right roles, leading to successful placements, is an invaluable skill and essential for any business.

Course overview

Delegates will gain an understanding of the flow of the recruitment process including utilising social media platforms and developing talent pools. They will learn skills for all stages of the recruiting and interviewing process. They will look at how they are perceived by those seeking jobs and how to make themselves more attractive as an employer, ensuring that they enhance their employer brand.

Attention will be given to all aspects of preparing for an interview and there will be a strong focus on what sort of questions they can and should ask in a job interview (as well as questions they cannot legally ask). They will learn how to satisfactorily assess someone’s competency against the role requirements. There is also a focus on the need to establish rapport with candidates and create a positive environment for the interview.

Delegates will leave the course with more practical skills that will increase their confidence and ability in this area.

Key learning points

By the end of the course delegates will be able to:

  • Understand each stage of the selection process
  • Know the dangers at each stage and how to avoid them
  • Feel confident and relaxed when interviewing
  • Prepare themselves effectively for conducting an interview
  • Identify key questions to ask to assess competency
  • Assess for drive and determination
  • Understand legal parameters
  • Apply the STAR model in all interviews
  • Use the Interview Evaluation Tool 

This is a sample course outline. If this course could help you please contact us. Our team can help evaluate your exact requirements! You can reach us on +44 (0) 20 7549 2549 or

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